Is Snapchat down? How to check if app is not working – The Sun

SNAPCHAT went down for thousands of users on November 16, 2021,  in a mystery outage.

Technical issues meant users could not login to the app or access core features.

What happened to Snapchat?

According to online outage tracker DownDetector, issues began around 12:00pm EST.

More than 55,000 users reported problems with the iOS and Android apps on the website.

While the app was working for some, others had difficulty accessing core features such as loading and sending pictures.

Some users also experienced problems logging in.

There's no word yet on what caused the outage.

Snapchat has yet to comment on the issues.

The technical issue comes after the app had a bug back in June that caused the app to crash when opened.

Following a similar major outage that hit Facebook, one analyst said that users of major social media sites can expect online services to go down with increasing frequency.

"Large infrastructure struggles to simulate changes at scale, which can seemingly wipe them offline for hours at a time with eye watering financial impact," Jake More, a specialist at cybersecurity firm ESET, said.

"Unlikely to be a cyberattack, although that is never completely off limits, this sort of problem is increasing in volume and scale due to the sheer size of some of these sites, and urgently needs to be addressed with better protection methods."

"Spreading infrastructural measures across different internal platforms can help mitigate the impact and risk, but unfortunately hindsight is a virtue with these platforms that have become so enormous."

What should you do if your Snapchat goes down?

Although the app is back up and running as normal, some people may still be experiencing issues.

The Snapchat Support Twitter firstly suggests manually update your app in the App Store following the crash.

Once you've updated, make sure to quit and restart the app.

If this failed then users should visit the website and go to the section labelled "My Snapchats have disappeared".

By pressing "yes" next to "still need help" you can fill out a form with more assistance.

 

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