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Walmart says employee complaints about AI technology are a non-issue
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Walmart employees at the company's Home Office in Bentonville, Arkansas, say they are "past their breaking point" with the company's artificial intelligence technology used to prevent shoplifting, according to tech magazine Wired.
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The employees sent a message to the outlet saying the AI technology Walmart is flawed. Designed by Ireland-based software company Everseen, the tech analyzes security camera footage and helps customers scan items in self-checkout lines.
But Walmart Director of National Media Relations Scott Pope told FOX Business that the complaints are a non-issue, and Everseen's technology has so far worked better than other alternatives.
"We assess our technology regularly, and as evident with the large scale implementation of Everseen across the chain, we have confidence it is currently meeting our standards," Pope said.